Nemo Power Tools stands behind our manufacturing process, which is why the Basic warranty comes standard with every tool.
What it covers
- Out-of-box defects caused by faulty materials, parts, and/or workmanship
What it doesn’t cover
- Damage or failure caused by misuse of the tool
- Damage or failure caused by normal wear-and-tear
After sending in a claim, a Nemo Power Tools representative will determine if the failure and/or damage was caused by a defect during manufacturing. In the event the representative believes the tool needs to be examined in person, you are responsible for the cost of shipping the tool to the nearest Nemo certified repair shop for further investigation.
If it is deemed that the issue is a manufacturer defect, Nemo Power Tools will repair or replace the tool at no cost to you.