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Nemo Power Tools Warranty Policy

Basic Warranty

Nemo Power Tools stands behind our manufacturing process, which is why the Basic warranty comes standard with every tool.
What it covers

  • 1 Year protection.
  • Out-of-box defects caused by faulty materials, parts, and/or workmanship

What it doesn’t cover

  • Damage or failure caused by misuse of the tool
  • Damage or failure caused by normal wear-and-tear

After sending in a claim, a Nemo Power Tools representative will determine if the failure and/or damage was caused by a defect during manufacturing. In the event the representative believes the tool needs to be examined in person, you are responsible for the cost of shipping the tool to the nearest Nemo certified repair shop for further investigation.
If it is deemed that the issue is a manufacturer defect, Nemo Power Tools will repair or replace the tool at no cost to you.

 

Handyman Protection Plan

Confident that you can repair most issues with your tool if you have the parts? The Handyman Protection plan is for you.

What it covers

  • 2 Years protection.
  • Replacement parts and/or repair kits for any damage or failure that occurs during normal, reasonable use of the tool

What it doesn’t cover

  • Damage or failure caused by misuse of the tool
  • Labor costs to repair the tool

When a Nemo Power Tools representative determines that the failure and/or damage was caused by normal wear-and-tear, Nemo Power Tools will ship the necessary repair products to you at no cost. Nemo Power Tools will also provide an instructional video outlining how to repair the tool. Depending on the type of repair necessary, you may need basic tools and some experience in mechanical repair to complete the job.

 

Full Protection Plan

Maintain your tool throughout its lifetime with the Full Protection plan.

What it covers

  • 3 Years protection.
  • Damage or failures that occur during normal, reasonable use of the tool

What it doesn’t cover

  • Damage and/or failure due to misuse of the tool

When a Nemo Power Tools representative determines that the failure and/or damage was caused by normal wear-and-tear, Nemo Power Tools will replace the damaged tool with a new tool or repair the tool free of charge.

 

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